Dear Sir/Madam, It was my first visit to SA and Riyadh and I have never experienced such an excellent, comparable hotel stay with excellent service in my life. I would like to thank you very much and hope that I can come back someday. Thank you.

Very good service and breakfast with various items & i would like to thanks Mr.Majed Al-Harbi for his support as always (Best Hotel with best quality and employees Good location , clean room and W.C very clean with a big space in the room Iron machine available in the room

Great Team all reception Team & room service team in addition to the hard work even if they are not in the hotel they were very helpful and very flexible thank you for the great stay and your amazing welcome

The Hotel is nice and modern style, but a lot of construction around the hotel make it very hard to drive in and out of the hotel.. Also parking must be more easier and need to add more signs to exit route Front office staff are professional and welcoming

Positive : Nice place, nice faculty, flexible in check in and check out. Recommended for business stays. Negative: bathtub was without water (I didn’t report), and the neighboring room was noisy som nights.

Thanks , service was good. We liked everything . Staff are so professional & fast. However, my only note is that bathroom shower needs to be fixed it was not easy to use the big one, the button was broken, we tried many times to open it then the water came ( I mean the upper shower, the big one in ceiling) other than that all is fine 👍🏻 Breakfast is good & came to our room so fresh & varied I planned for my husband birthday and the honeymoon backage was so good & in time. I loved that we did not take long to check in/ out.

Hotel is well maintained and plush in a good location. Rooms are clean and modern looking. The staff could be more warm and welcoming to make you feel more comfortable - this includes greeting when you enter or wishing you when you are leaving. Didn't notice in Guest Relation Manager or Concierge services

After some months with a decline in quality, the buffet is again very good. Internet has improved. Personnel is always smiling and willing to help. Rooms are spacious, bathrooms as well and hot water is almost immediate. Pillows are wonderful and beds very comfortable.

Hotel is good location and it is clean but for a 5stars hotel it is missing something, it misses the small touches and care which will make you say oh this is a great hotel such as slippers availability, smiling they really need to get training on smiling and of course requests made to have close rooms to each others Hotel staff did not really showed the care to even follow up on my request and if I'm ok with the rooms, we were forced to split into tow groups away from each others me and my son in one room and my wife and daughters are in a far different one not to mention the smell of one of the rooms even though I told them about it, they just said we will take care but nothing really happened Hotel is good but it is not a 5 star hotel so keep that in mind your requests will be most properly ignored one way or the other plus the small things that will make you feel the hotel luxury vibes

The property is excellent in general, I like the location, the public areas, the size of rooms and reception. However I see the room rates are over priced compared to similar types and destinations. I would go back if visiting Riyadh again. I recommend to have promotional offers for Saudi Aramco.