Sundus RotanaMASCATERRRR
DESDEOMR29POR NOCHE
VISIÓN GENERALALOJAMIENTORESTAURANTESEVENTOS Y REUNIONESRECREACIÓNOFERTASRESEÑASGALERÍA
RESEÑASCOMENTARIOS ONLINECOMENTARIOS DE CLIENTESCOMPARTA SUS HISTORIAS
Reviewed by Getaway
a TripAdvisor traveler.
13th September 2019
“A new property with excellent service”

I truly had a good experience during my stay. I noticed that even though there was customer issue with another customer’s check out it was handled extremely well.. Kudos to the front office team and the Staff at the Ginger restaurant who managed the customer very well..

Reviewed by Cruiser
a TripAdvisor traveler.
12th September 2019
“Very Nice Hotel”

Stayed at the Muscat Sundus Rotana for 6 nights whilst in town on a business trip. I think I'd go out on a limb and say that this is probably one of the best value for money hotels I've had the good fortune of staying in for many years - and I stay in a lot of hotels. Hotel was cool, spacious and comfortable and the staff were all fantastic. Its not so close to any malls or such like, so nothing really within walking distance, but that means that its nice and quiet and there are taxis on hand 24/7 if you do want to go out, so no big deal.I will be staying here again in future.

Reviewed by Sktummala
a TripAdvisor traveler.
9th September 2019
Australia
“Great hotel”

Very nice meeting facilities, excellent rooms, professional and helpful staff, delicious breakfast, good gym and pool..about 20 minutes from the airport and had pickup/drop facilities.. accommodated my request for a late check out..will go back..

Reviewed by Khalidambusaidy
a TripAdvisor traveler.
4th September 2019
Oman
“A beautiful stay in Sundus Rotana”

I have stayed in the hotel for almost 4 times but each time I go to the hotel I never get disappointed because their prices will always be suitable and their employees are so respectable and I really love the place.

Reviewed by Bowo P
a TripAdvisor traveler.
30th August 2019
“The kids loved it”

Kids loved the stay, breakfast was excellent, except for the coffee. Room was clean. Front desk staff was very polite and helpful. Pick up staff from the airport to hotel was very nice and helpful. Very close to the airport.

Reviewed by NinaR
a TripAdvisor traveler.
30th August 2019
United Kingdom
“Excellent experience overall”

Short and brief stay. The overall experience was amazing. The majority of staff friendly and welcoming except one man in the dining area. But can't let one man ruin the name for a great team overall. Clean and comfy all around.

Reviewed by Samowilliam
a TripAdvisor traveler.
24th August 2019
Egypt
“Perfect”

Thank you for your interest, and thank you to those who work in the hotel, especially Mr. Wael, the receptionist he is very helpful and professional person There is only one comment, that I would like to tell you to try to avoid in the future: I have visited many countries around the world, mostly in Europe and America and few in the Arab countries. Your hotel is considered one of the distinctive hotels in terms of decorations, cleanliness and quality of food provided, but happened on the second day of our stay, my friends and I that we went to the restaurant for breakfast and the time was about ten o'clock we chose a dining table in the opposite of the swimming pool direction, where no one was sitting in this place and most of the guests were on the other side, so to get more privacy while we are talking about business during breakfast, Then we were surprised by the restaurant waiter who looks from East Asia and with her colleague seems to be Arabic and speak Arabic tells us that we can not sit on this side of the restaurant and we must sit on the other side where many of the guests sit in this side, arguing that the time of lunch has approached and those tables Would use for lunch !!!! We were not happy with what she told us, but we stayed in the belief that it was following the instructions of the hotel management. But after five minutes we saw that there are guests using these tables and did not refuse to sit on them as she told us !!! After we finished our breakfast I told her other colleague, who is also from East Asia but she looks shorter than her colleague but always smiling, I told her that I am not happy with what her colleague did and I will complain to the hotel manager and thank her and we left. Due to lack of time I did not care much. This is just what happened and I know that such undesirable actions may offend the hotel despite the wonderful level that the hotel and all its staff look like. Thank you and I hope to see you soon.

Reviewed by Jasirshareef
a TripAdvisor traveler.
21st August 2019
United Arab Emirates
“Our first stay at a Rotana notel”

As the aforementioned title states, this was the first time we stayed at a Rotana property. Since we had a fantastic stay at another international hotel across the border, in all honesty we were not expecting the Sundus Rotana to top that. So while there might be a bit of bias there, our stay at this relatively new Rotana property was nice. There was an issue that had been cited before our arrival in Muscat, but strangely the front office staff were not aware of it. They did ensure that the issue was sorted by the time we checked out, but it did leave me a bit apprehensive. Room was nice and large, no bath tub in available for standard rooms with a king size bed, but i guess you can't have everything. Pool was nice, but the timings were a bit odd for families on holiday, not enough time to hit the pool if you spend the whole day sightseeing in Muscat. Buffet breakfast was repetitive, to be expected when you stay at the same place for more than two days. But the service at the restaurant was very quick and personalized, so kudos for that! The hotel is a bit away from the main sights of the city, so it's best to have own transportation or one could rent a car from the hotel. There is a small area near the hotel where one can find a mix of Arabic cafes and fast food joints like Pizza hut and KFC. There is an automated car wash in that area, some would find that useful as well.

Reviewed by Amurug
a TripAdvisor traveler.
8th August 2019
“Comfortable”

Having stayed here 3 times, because of the location and the overall cleanliness and comfort of the hotel, it was good to be back. Definitely worth the money. You must try Teatro... it never disappoints!

Reviewed by Kqahta
a TripAdvisor traveler.
5th August 2019
Saudi Arabia
“Comfortable excellent stay”

Great clean hotel, comfortable rooms with all necessary facilities. It’s in a quiet area very close to the airport and business district but a short distance from shopping areas and tourist locations.

Ali Almujaini
14th September 2019
Source: Google

Good hotel in muscat

5
Khalid Albusaidi
14th September 2019
Source: Google

Great place to have events

5
Dharti
India
13th September 2019
Source: Booking.com

Awesome
Good: The ambiance and the support staff
Bad: Indian Food varieties are very less for Lunch, Dinner and Breakfast. More varieties should be available for vegeterians. Breakfast was almost the same for all the days. Kindly improve on F & B part.

5
Amanda
United Kingdom
13th September 2019
Source: Booking.com

Exceptional
Good: Very well located for overnight stay between long haul flights. An oasis in the desert!
Bad: Not a particularly interesting area but ideal for my needs.

4.8
Lia
United Kingdom
13th September 2019
Source: Booking.com

great experience no complaints
Good: This hotel was used as it was close to the airport for one night. It exceeded my expectations and was excellent value for money.

5
Ghazi
Oman
12th September 2019
Source: Booking.com

Very Good
Good: Staff was very kind. Food was excellent. It is very clean. Location is very good.
Bad: Every thing was okay

4.15
Athar
Qatar
12th September 2019
Source: Booking.com

Very Good
Good: نظافه الغرفه والهدوء الموظفون في قمت الاحترام
Bad: مكان السكن وتأخير في الطلب

4.15
Nasser
Oman
12th September 2019
Source: Booking.com

فندق جميل يستحق التكرار
Good: الهدوء النظافه كل شيء به جميل

5
Amirtharaj
11th September 2019
Source: Google

Brand New Hotel with better staying experience in Muscat nearby Airport

5
Jeremy Twist
10th September 2019
Source: Google

Solid hotel - impressive

5
Jawaher
Oman
10th September 2019
Source: Booking.com

جيدة / تعامل الموظف وائل مع الزبائن بكل سعة رحب وراقي

Bad: تم تقديم لي وجبة أم علي للأسف كانت غير مرضية باردة جداً

3.95
Abdullah
Oman
9th September 2019
Source: Booking.com

Awesome
Good: Everything was so delicious

4.6
jeevan crasta
8th September 2019
Source: Google

Holiday

5
Gregory
Saudi Arabia
8th September 2019
Source: Booking.com

Will be back on my next business trip for sure.
Good: Very efficient staff, very friendly and helpful. Room was spacious and clean and no noise from other guests or the road. Very central about 10 minutes from the airport, highly recommended.

5
hassan alradini
8th September 2019
Source: Google

رائع راقي فخم

5
RRRRR
Jonathan Lobo
Business
India
13th September 2019

A new property with excellent service
I truly had a good experience during my stay. I noticed that even though there was customer issue with another customer’s check out it was handled extremely well.. Kudos to the front office team and the Staff at the Ginger restaurant who managed the customer very well..

RRRRR
George Whyte
Business
United Kingdom
12th September 2019

Very Nice Hotel
Stayed at the Muscat Sundus Rotana for 6 nights whilst in town on a business trip. I think I'd go out on a limb and say that this is probably one of the best value for money hotels I've had the good fortune of staying in for many years - and I stay in a lot of hotels. Hotel was cool, spacious and comfortable and the staff were all fantastic. Its not so close to any malls or such like, so nothing really within walking distance, but that means that its nice and quiet and there are taxis on hand 24/7 if you do want to go out, so no big deal.I will be staying here again in future.

RRRRR
Srinivasa Kumar Tummala
Business
India
9th September 2019

Great hotel
Very nice meeting facilities, excellent rooms, professional and helpful staff, delicious breakfast, good gym and pool..about 20 minutes from the airport and had pickup/drop facilities.. accommodated my request for a late check out..will go back..

RRRRR
Raiyyan Alhasani
Solo
Oman
6th September 2019

المكان هاديء و جميل
المكان رائع و يستاهل الزيارة نظيف و مرتب و الغرف مريحة و جميلة البوفيه متنوع و لذيذ و العاملين في قمة الذوق و الرقي.و مبتسمين في كل الاوقات سواء كان للعمل ام للاستجمام انصح بالمكان و افضل عمل عروض بين فترة و اخرة

RRRRR
Khalid Ambusaidi
Solo
Oman
4th September 2019

A beautiful stay in Sundus Rotana.
I have stayed in the hotel for almost 4 times but each time I go to the hotel I never get disappointed because their prices will always be suitable and their employees are so respectable and I really love the place.

RRRRR
Boy Pangarso
Family
India
31st August 2019

The kids loved it!
Kids loved the stay, breakfast was excellent, except for the coffee. Room was clean. Front desk staff was very polite and helpful. Pick up staff from the airport to hotel was very nice and helpful. Very close to the airport.

RRRRR
Nina Pindoria
Business
United Kingdom
30th August 2019

Excellent experience overall
Short and brief stay. The overall experience was amazing. The majority of staff friendly and welcoming except one man in the dining area. But can't let one man ruin the name for a great team overall. Clean and comfy all around.

RRRRR
Buthaina Alyani
Solo
Oman
26th August 2019

رائع
رائع الطاقم كان متعاون والغرفة كانت رائعة ونظيفة وواسعة وشعرت بالراحة والحمام كان متعاونا و الفندق كان هادئا رائع الطاقم كان متعاون والغرفة كانت رائعة ونظيفة وواسعة وشعرت بالراحة والحمام كان متعاونا و الفندق كان هادئا

RRRRR
Welliam Ossama
Business
Egypt
24th August 2019

Perfect
Thank you for your interest, and thank you to those who work in the hotel, especially Mr. Wael, the receptionist he is very helpful and professional person There is only one comment, that I would like to tell you to try to avoid in the future: I have visited many countries around the world, mostly in Europe and America and few in the Arab countries. Your hotel is considered one of the distinctive hotels in terms of decorations, cleanliness and quality of food provided, but happened on the second day of our stay, my friends and I that we went to the restaurant for breakfast and the time was about ten o'clock we chose a dining table in the opposite of the swimming pool direction, where no one was sitting in this place and most of the guests were on the other side, so to get more privacy while we are talking about business during breakfast, Then we were surprised by the restaurant waiter who looks from East Asia and with her colleague seems to be Arabic and speak Arabic tells us that we can not sit on this side of the restaurant and we must sit on the other side where many of the guests sit in this side, arguing that the time of lunch has approached and those tables Would use for lunch !!!! We were not happy with what she told us, but we stayed in the belief that it was following the instructions of the hotel management. But after five minutes we saw that there are guests using these tables and did not refuse to sit on them as she told us !!! After we finished our breakfast I told her other colleague, who is also from East Asia but she looks shorter than her colleague but always smiling, I told her that I am not happy with what her colleague did and I will complain to the hotel manager and thank her and we left. Due to lack of time I did not care much. This is just what happened and I know that such undesirable actions may offend the hotel despite the wonderful level that the hotel and all its staff look like. Thank you and I hope to see you soon.

RRRRR
Jasir Shareef
Family
India
21st August 2019

Our first stay at a Rotana notel
As the aforementioned title states, this was the first time we stayed at a Rotana property. Since we had a fantastic stay at another international hotel across the border, in all honesty we were not expecting the Sundus Rotana to top that. So while there might be a bit of bias there, our stay at this relatively new Rotana property was nice. There was an issue that had been cited before our arrival in Muscat, but strangely the front office staff were not aware of it. They did ensure that the issue was sorted by the time we checked out, but it did leave me a bit apprehensive. Room was nice and large, no bath tub in available for standard rooms with a king size bed, but i guess you can't have everything. Pool was nice, but the timings were a bit odd for families on holiday, not enough time to hit the pool if you spend the whole day sightseeing in Muscat. Buffet breakfast was repetitive, to be expected when you stay at the same place for more than two days. But the service at the restaurant was very quick and personalized, so kudos for that! The hotel is a bit away from the main sights of the city, so it's best to have own transportation or one could rent a car from the hotel. There is a small area near the hotel where one can find a mix of Arabic cafes and fast food joints like Pizza hut and KFC. There is an automated car wash in that area, some would find that useful as well.

RRRRR
Murugesan Vaishnava
Family
India
14th August 2019

GOOD HOTEL FOR FAMILY
I liked the hotel. it is very worm, the receptionists are very welcoming and happy to help. The room was very clean, bed very comfy, the team was very fast in responding to my requests. My family felt very comfortable in this stay.1. Own Car is required to go many place .

RRRRR
Yahya Al Affari
Solo
Oman
10th August 2019

فندق جميل وهادي
فندق رائع وهادي وجميل من كل الجوانب الخدمات وغيروه واخص بالشكر فيه موظفي الاستقبال لتسهيلهم استقبال ومغادرة الفندق وبالأخص مازن ووائل ابتسامتهم رائعه وجميله ومن ناحية توفير الخدمات أيضا هناك سرعة استجابة يشكروا عليها

RRRRR
Khalfan Al Mazroey
Solo
Oman
8th August 2019

يعجز اللسان عن مدح هذا الفندق بكادره الممتاز
شكرا من القلب لكم كان معاملتهم مع اطفال كثير ممتاز وابداء اطفالي ارتياحهم للكادر الموجود ف الاستقبال والمطعم وكذلك الموظفين الاخرين كما ان الفندق يتميززززز بالعادات والتقاليد العمانية من تكريم الضيف او المقيم في الفندق بالتمر والقهوة العمانية

RRRRR
Audrey Murugaya
Couple
Malaysia
8th August 2019

Comfortable
Having stayed here 3 times, because of the location and the overall cleanliness and comfort of the hotel, it was good to be back. Definitely worth the money. You must try Teatro... it never disappoints!

RRRRR
Khalid Qahtani
Couple
In House Guest
5th August 2019

Comfortable & excellent stay
Great clean hotel, comfortable rooms with all necessary facilities. It’s in a quiet area very close to the airport and business district but a short distance from shopping areas and tourist locations.

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